Tag: entrepreneur

Owning Your Position

In a workshop presentation the other day with a company of professional drivers I spoke about ownership of their position. Many gave me the blank look until I explained why it was so important. This applies to everyone whether you own a business, are… Continue Reading “Owning Your Position”

Complacency Kills

Complacency is the number 1 killer in North America! Oh they say it is heart disease and cancer, but in my experience I hear more people complaining about their jobs and positions, but not doing anything about it. If your not happy where you are then the… Continue Reading “Complacency Kills”

Process

You know the hardest thing for most people is to stay organized. Set yourself up so that you are handling the most important functions and not getting bogged down in the details. Many people have good intentions but fall down weeks later. The secret… Continue Reading “Process”

Colour Manage Your Time

Many of us are now using cell phones and electronic calendars to keep our schedules in good order. If you are still using the paper system you can try and adopt or find a similar idea for your time management challenges. The trick to… Continue Reading “Colour Manage Your Time”

Do you know your customer service level?

Have you ever tried to figure out your customer service percentage? To do this evaluate your customer base and break them into an even number such as 10, 100, etc. Out of those clients how many were unsatisfied with your service or product? If… Continue Reading “Do you know your customer service level?”

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