Category: Customer Service

Is Your Brand a Gimmick?

Posted on June 13, 2023 by Bruce

This question came to mind as we were in Quebec City for an event. My wife and I were sitting at a restaurant enjoying some sunshine and a cool beverage when we were approached by a caricature artist to have a drawing done. Now… Continue Reading “Is Your Brand a Gimmick?”

Category: Business, Careers Tips, Customer Service, Feature Post, Leadership, Marketing TipsTags: art business, artists, Bruce Outridge, business, career information, complacency, entrepreneur, Marketing Tips, Outridge Consulting Services

Creating a Value Driven Business as a Creative Entrepreneur

Posted on March 4, 2019 by Bruce

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How can you create a business that has focus, value to you, and operates with integrity? A value based business is the key to operating under your own rules and will help you decide on the type of projects you decide to take on… Continue Reading “Creating a Value Driven Business as a Creative Entrepreneur”

Category: Business, Careers Tips, Customer Service, InspirationTags: #cashinginoncreativitypodcast, articles, Bruce Outridge, business, business planning, career information, Creative Entrepreneurs, education, entrepreneur, Inspiration, integrity, Leadership, Outridge Consulting Services, youth

What’s your take on customer service?

Posted on August 1, 2018 by Bruce

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People view customer service in many different ways. Some say the customer is always right and others say customers don’t understand how the business process works. Different cultures and beliefs will often change the way you look at customer service and their are often… Continue Reading “What’s your take on customer service?”

Category: Business, Communication Tips, Customer Service, Leadership, Marketing TipsTags: articles, Bruce Outridge, business, education, entrepreneur, Leadership, Outridge Consulting Services, Outridge Enterprises, podcasts, Social Media

Your Customers are on Social Media Too!

Posted on April 5, 2017 by Bruce

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Social media connects us, it keeps us up to date, and makes us feel involved with family and friends. It helps us market our businesses and creates a platform for free speech. Social media is everywhere. We can all agree that social media is… Continue Reading “Your Customers are on Social Media Too!”

Category: Careers Tips, Customer Service, Leadership, Truck Driving ArticlesTags: articles, Bruce Outridge, career information, complacency, entrepreneur, industry information., Leadership, Outridge Consulting Services, Social Media, transportation, truck drivers

And They Say the Government is Helping, Yeah Right!

Posted on December 12, 2013 by Bruce

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Business has many great benefits, but it can also make you want to punch out a wall. Much of that has to do with the Government bodies that answer phones with their cushioned pay cheques and have the power to make people want to… Continue Reading “And They Say the Government is Helping, Yeah Right!”