Tag: articles

Have You Created Chaos or Structure in Your Team?

Jeff is a supervisor that wanted to have a good relationship with his team. They had lots of experience, knew how to do their job in a professional manner most of the time so Jeff didn’t feel that he had to keep a tight… Continue Reading “Have You Created Chaos or Structure in Your Team?”

Owning Your Success by Playing by the Rules

Have you ever watched the careers of different individuals and wondered why some succeed and are profitable and others always seem to be struggling? I see it over and over again in my travels and always wonder what makes some people tick and others… Continue Reading “Owning Your Success by Playing by the Rules”

Recruiting with Social Media

In this day and age things change faster than you can shake a stick at it and if you don’t keep up on the latest fads you can feel left in the dust. Unless you have been living in a cave for the last… Continue Reading “Recruiting with Social Media”

Are you leading by example?

Think hard about that question, are you leading by example? There is a thin line between walking the talk and walking the walk once you are in a supervisory position. Sometimes for new supervisors the position can go to their heads to the point… Continue Reading “Are you leading by example?”

Do I need customer service as an owner operator?

Most drivers and owner operators forget the importance of customer service because they don’t feel that they have to deal with the clients directly. They are very wrong and in a big way. If you are an owner operator have you thought about who… Continue Reading “Do I need customer service as an owner operator?”