Inspiring Future Accountants with Odette Accounting Society-Feb 7th

Bruce Outridge-Value Driven Business

You may think it's weird that a cartoonist, creative entrepreneur, and podcaster would be talking to an accounting group at the University of Windsor but it's true. I am looking forward to returning to the Odette Accounting Societies's Speaker Presentation. I first spoke to the group back in 2017 as we talked about networking, branding, …

Are Your Staff Killing Your Business?

As owners and entrepreneurs we understand the amount of work it takes to get a business off the ground and running successfully. We also know that without great customer service your clients won’t be back to do business with you again. When I talk with entrepreneurs they get it, they understand the importance, but the …

Do I need customer service as an owner operator?

Most drivers and owner operators forget the importance of customer service because they don’t feel that they have to deal with the clients directly. They are very wrong and in a big way. If you are an owner operator have you thought about who your clients are in reality? Doing this exercise may surprise you …