Tag: professional drivers

Do you know your customer service level?

Posted on October 28, 2010 by Bruce

Have you ever tried to figure out your customer service percentage? To do this evaluate your customer base and break them into an even number such as 10, 100, etc. Out of those clients how many were unsatisfied with your service or product? If… Continue Reading “Do you know your customer service level?”

Category: Leadership, Truck Driving ArticlesTags: articles, Bruce Outridge, business, career information, entrepreneur, fleet supervisors, industry information., moving industry, Outridge Consulting Services, professional drivers, terminal managers, tradeshows, transportation industry, truck drivers

Earn Your Respect

Posted on October 21, 2010 by Bruce

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For those of us in business, or drivers in the transportation market we are always looking for ways to gain respect from our coworkers, customers, and collegues. I have seen many people over the years try moves like sucking up to people, offering discount rates… Continue Reading “Earn Your Respect”

Category: Leadership, Truck Driving ArticlesTags: articles, Bruce Outridge, Bruce Outridge atbs Canada Inc., business, career information, entrepreneur, fleet supervisors, industry information., Outridge Consulting Services, professional drivers, transportation industry

The Professional Driver

Posted on October 7, 2010 by Bruce

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As November quickly creeps upon us the transportation industry is frantically trying to get up to speed on CSA 2010 which is set to launch next month. Many say there will be vast amounts of drivers put out of work due to unsafe habits.… Continue Reading “The Professional Driver”

Category: Leadership, Truck Driving ArticlesTags: articles, Bruce Outridge, Bruce Outridge atbs Canada Inc., business, career information, Careers Tips, carriers, csa2010, fleet supervisors, industry information., Outridge Consulting Services, owner operators, professional drivers, transportation, transportation industry, truck drivers

What’s Your Plan

Posted on September 23, 2010 by Bruce

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It has been said that most people spend more time planning their vacation than their life. This is true for most, but as an entrepreneur you can’t afford not to plan your business or life for that matter. As a business owner I review my… Continue Reading “What’s Your Plan”

Category: LeadershipTags: articles, Bruce Outridge, Bruce Outridge atbs Canada Inc., business, career information, Careers Tips, entrepreneur, family life, industry information., Outridge Consulting Services, owner operators, professional drivers, transportation industry, youth

Bruce Outridge is interviewed by Oakville Arts Council and Oakville Today about leadership comic

Posted on September 16, 2010 by Bruce

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After releasing issues of my Pride Junkie Comic book Series for kids on leadership I was approached by Oakville Today and the Oakville Arts Council to learn more about the comic series. This comic book series is for kids 8-14 with values intergrated in… Continue Reading “Bruce Outridge is interviewed by Oakville Arts Council and Oakville Today about leadership comic”