Tag: business

Are you leading by example?

Posted on April 21, 2011 by Bruce

Think hard about that question, are you leading by example? There is a thin line between walking the talk and walking the walk once you are in a supervisory position. Sometimes for new supervisors the position can go to their heads to the point… Continue Reading “Are you leading by example?”

Category: LeadershipTags: articles, Bruce Outridge, business, career information, entrepreneur, fleet supervisors, Outridge Consulting Services, Team Building, terminal managers, transportation industry

Do I need customer service as an owner operator?

Posted on April 15, 2011 by Bruce

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Most drivers and owner operators forget the importance of customer service because they don’t feel that they have to deal with the clients directly. They are very wrong and in a big way. If you are an owner operator have you thought about who… Continue Reading “Do I need customer service as an owner operator?”

Category: Customer Service, Leadership, Truck Driving ArticlesTags: articles, Bruce Outridge, business, career information, Customer Service, industry information., Outridge Consulting Services, owner operators, professional drivers, transportation industry, truck drivers

12 Steps of Professionalism

Posted on March 31, 2011 by Bruce

1 Comment

A professional driver is more than someone who can just drive a big rig down the highway, there are regulations, hours of service and more to worry about. That’s not to mention the the load your carrying etc. Below are my 12 steps to… Continue Reading “12 Steps of Professionalism”