Tag: articles

Excellent Customer Service

Posted on August 19, 2010 by Bruce

It always amazes me how many businesses do not grasp the importance of good customer service. People say I am always harping about customer service ,but it is one of my pet pieves about business. Many of the ones who are lacking in customer service… Continue Reading “Excellent Customer Service”

Category: Leadership, Truck Driving ArticlesTags: articles, Bruce Outridge, Bruce Outridge atbs Canada Inc., business, career information, carriers, fleet supervisors, industry information., Nalco, Outridge Consulting Services, professional drivers, transportation industry, truck drivers

The Power of Numbers

Posted on August 12, 2010 by Bruce

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I went to an art opening last night and was very impressed with the number of people in attendance. The opening was for three ladies who made pottery and do photography. All are fairly new to holding openings and have put in alot of work… Continue Reading “The Power of Numbers”

Category: BusinessTags: articles, Bruce Outridge, Bruce Outridge atbs Canada Inc., business, career information, Communication Tips, entrepreneur, Outridge Consulting Services, tradeshows

Leadership in the Office

Posted on July 23, 2010 by Bruce

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Have you found yourself to be the leader of your team even without trying? When no one comes forward as the leader you naturally fill the position, feeling like you are the only one comfortable in the spotlight. If you aren’t getting the recognition… Continue Reading “Leadership in the Office”

Category: LeadershipTags: articles, Bruce Outridge, Bruce Outridge atbs Canada Inc., business, family life, industry information., Outridge Consulting Services, professional drivers, terminal managers

Outridge Consulting Services moves offices

Posted on July 15, 2010 by Bruce

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Things are busy as we get ready to move our offices at the end of this month. All emails and phone numbers will remain the same. As we get ready to go, think about your own situation. I look at a move as a… Continue Reading “Outridge Consulting Services moves offices”

Category: Truck Driving ArticlesTags: articles, Bruce Outridge, Bruce Outridge atbs Canada Inc., business, career information, Careers Tips, entrepreneur, industry information., Outridge Consulting Services, terminal managers, transportation, truck drivers

Marketing during the summer

Posted on July 8, 2010 by Bruce

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Many of us are extremely busy during the summer months. Maybe you have extra duties due to children or are in the middle of tradeshow season, many entrepreneurs stop marketing in the summer. Your marketing program should be running approximately 3 months ahead so… Continue Reading “Marketing during the summer”