Tag: carriers

Excellent Customer Service

Posted on August 19, 2010 by Bruce

It always amazes me how many businesses do not grasp the importance of good customer service. People say I am always harping about customer service ,but it is one of my pet pieves about business. Many of the ones who are lacking in customer service… Continue Reading “Excellent Customer Service”

Category: Leadership, Truck Driving ArticlesTags: articles, Bruce Outridge, Bruce Outridge atbs Canada Inc., business, career information, carriers, fleet supervisors, industry information., Nalco, Outridge Consulting Services, professional drivers, transportation industry, truck drivers

Leveraging your position at tradeshows

Posted on May 20, 2010 by Bruce

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Yesterday I spoke to a group of women learning about the transportation industry and getting ready to train to get their truck license. As I did my question and answer period the topic turned to truck shows and how to use them effectively to… Continue Reading “Leveraging your position at tradeshows”

Category: Truck Driving ArticlesTags: Bruce Outridge, career information, carriers, Communication Tips, industry information., Outridge Consulting Services, owner operators, professional drivers, show and shine, tradeshows, transportation, truck drivers, trucks

Reading the Roadmap!

Posted on May 6, 2010 by Bruce

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I was speaking at a “Power to Drive” seminar the other day presenting on having a successful business as an owner operator to new and old potential candidates and was surprised to find many of the audience members had been down that road before.… Continue Reading “Reading the Roadmap!”

Category: Business, Truck Driving ArticlesTags: articles, atbs, Bruce Outridge, business, career information, carriers, industry information., Outridge Consulting Services, owner operators, professional drivers, transportation, truck drivers, trucks

Make your position about you and enjoy success!

Posted on April 29, 2010 by Bruce

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You must know by now that I speak from experience and from the heart when tackling subjects about professional drivers. Through the years I have seen all kinds of drivers and owner operators working for good companies who just don’t seem to get it. They treat… Continue Reading “Make your position about you and enjoy success!”

Category: Leadership, Truck Driving ArticlesTags: articles, atbs, Bruce Outridge, career information, carriers, fleet supervisors, industry information., Outridge Consulting Services, professional drivers, transportation, transportation industry, truck drivers, trucks

CSA 2010 – who wins?

Posted on April 23, 2010 by Bruce

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We all do! That’s rights we all win in this scenario. I bet you’ve been talking to that driver in the yard who should be doing his circle check, but instead decided to see how your weekend was and complain about the grumblings he… Continue Reading “CSA 2010 – who wins?”