Tag: articles

Process

Posted on November 18, 2010 by Bruce

You know the hardest thing for most people is to stay organized. Set yourself up so that you are handling the most important functions and not getting bogged down in the details. Many people have good intentions but fall down weeks later. The secret… Continue Reading “Process”

Category: LeadershipTags: articles, atbs, bookkeeping, Bruce Outridge, Bruce Outridge atbs Canada Inc., business, career information, entrepreneur, family life, industry information., Outridge Consulting Services, owner operators, professional drivers, transportation

Colour Manage Your Time

Posted on November 4, 2010 by Bruce

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Many of us are now using cell phones and electronic calendars to keep our schedules in good order. If you are still using the paper system you can try and adopt or find a similar idea for your time management challenges. The trick to… Continue Reading “Colour Manage Your Time”

Category: LeadershipTags: articles, Bruce Outridge, Bruce Outridge atbs Canada Inc., business, career information, entrepreneur, fleet supervisors, industry information., Outridge Consulting Services, professional drivers

Do you know your customer service level?

Posted on October 28, 2010 by Bruce

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Have you ever tried to figure out your customer service percentage? To do this evaluate your customer base and break them into an even number such as 10, 100, etc. Out of those clients how many were unsatisfied with your service or product? If… Continue Reading “Do you know your customer service level?”

Category: Leadership, Truck Driving ArticlesTags: articles, Bruce Outridge, business, career information, entrepreneur, fleet supervisors, industry information., moving industry, Outridge Consulting Services, professional drivers, terminal managers, tradeshows, transportation industry, truck drivers

Earn Your Respect

Posted on October 21, 2010 by Bruce

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For those of us in business, or drivers in the transportation market we are always looking for ways to gain respect from our coworkers, customers, and collegues. I have seen many people over the years try moves like sucking up to people, offering discount rates… Continue Reading “Earn Your Respect”

Category: Leadership, Truck Driving ArticlesTags: articles, Bruce Outridge, Bruce Outridge atbs Canada Inc., business, career information, entrepreneur, fleet supervisors, industry information., Outridge Consulting Services, professional drivers, transportation industry

Comfortable – How to Lose Business

Posted on October 14, 2010 by Bruce

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We all go through it! You start out in business and are all excited and then you have enough clients so you forget to advertise and market. Why call people you say, they call me. Many business owners go through this. The secret is… Continue Reading “Comfortable – How to Lose Business”