Bruce Outridge
Artist | Author | Consultant | Radio & Podcast Producer | Television Host
Tag: terminal managers
Do you know your customer service level?
Have you ever tried to figure out your customer service percentage? To do this evaluate your customer base and break them into an even number such as 10, 100, etc. Out of those clients how many were unsatisfied with your service or product? If… Continue Reading “Do you know your customer service level?”
Leadership in the Office
Have you found yourself to be the leader of your team even without trying? When no one comes forward as the leader you naturally fill the position, feeling like you are the only one comfortable in the spotlight. If you aren’t getting the recognition… Continue Reading “Leadership in the Office”
Outridge Consulting Services moves offices
Things are busy as we get ready to move our offices at the end of this month. All emails and phone numbers will remain the same. As we get ready to go, think about your own situation. I look at a move as a… Continue Reading “Outridge Consulting Services moves offices”
Its All About The Shine
As many of you are aware the Fergus Truck Show is coming up this month in Fergus Ontario. For those of you getting ready to attend with your truck the competition can be very tough. I am always amazed at the quality of equipment… Continue Reading “Its All About The Shine”
Spring Special
Due to the nice weather I have decided to have a spring offer. For any owner-operator that books a consultation with me regarding ATBS Canada Inc, or any supervisor that books a consultation to improve their team within the month of April or May… Continue Reading “Spring Special”
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The Lead Pedal Podcast with Bruce Outridge
The Lead Pedal Podcast
- LP997 Recap of the Hamilton Transportation Club Spring Address and Ontario Truck Driving School Trailer Unveil
- LP996 When Did Trucking Schools Start in Canada? Turnback Tuesday Episode
- LP995 Private Truck Council Initiatives with Mike Millian
- LP994 Lead Pedal Featured Truck of the Week: DLP Heavy Haul Kenworth
- LP993 Unwritten Rules for New Truck Drivers: Lead Pedal Q and A
- LP992 Discussion With Recruiter of the Year - Jessica Mata
- LP991 First Trucking Movie: Turnback Tuesdays
- LP990 Hot Topics in Trucking: Women Truck Drivers - May 2023
- LP989 Lead Pedal Featured Truck of the Week: Erb International
- LP988 Advice for New Truck Drivers: Lead Pedal Q and A
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