Artist | Author | Radio & Podcast Producer | Television Host
In a workshop presentation the other day with a company of professional drivers I spoke about ownership of their position. Many gave me the blank look until I explained why it was so important. This applies to everyone whether you own a business, are… Continue Reading “Owning Your Position”
Complacency is the number 1 killer in North America! Oh they say it is heart disease and cancer, but in my experience I hear more people complaining about their jobs and positions, but not doing anything about it. If your not happy where you are then the… Continue Reading “Complacency Kills”
Have you ever tried to figure out your customer service percentage? To do this evaluate your customer base and break them into an even number such as 10, 100, etc. Out of those clients how many were unsatisfied with your service or product? If… Continue Reading “Do you know your customer service level?”
As November quickly creeps upon us the transportation industry is frantically trying to get up to speed on CSA 2010 which is set to launch next month. Many say there will be vast amounts of drivers put out of work due to unsafe habits.… Continue Reading “The Professional Driver”
After releasing issues of my Pride Junkie Comic book Series for kids on leadership I was approached by Oakville Today and the Oakville Arts Council to learn more about the comic series. This comic book series is for kids 8-14 with values intergrated in… Continue Reading “Bruce Outridge is interviewed by Oakville Arts Council and Oakville Today about leadership comic”