Tag: Outridge Consulting Services

Owning Your Position

Posted on December 2, 2010 by Bruce

In a workshop presentation the other day with a company of professional drivers I spoke about ownership of their position. Many gave me the blank look until I explained why it was so important. This applies to everyone whether you own a business, are… Continue Reading “Owning Your Position”

Category: Leadership, Truck Driving ArticlesTags: articles, Bruce Outridge, Bruce Outridge atbs Canada Inc., business, career information, Careers Tips, entrepreneur, industry information., Outridge Consulting Services, professional drivers, transportation industry, truck drivers, trucks

Complacency Kills

Posted on November 25, 2010 by Bruce

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Complacency is the number 1 killer in North America! Oh they say it is heart disease and cancer, but in my experience I hear more people complaining about their jobs and positions, but not doing anything about it. If your not happy where you are then the… Continue Reading “Complacency Kills”

Category: Leadership, Truck Driving ArticlesTags: articles, Bruce Outridge, business, career information, Careers Tips, entrepreneur, fleet supervisors, industry information., Outridge Consulting Services, professional drivers, transportation industry, truck drivers

Process

Posted on November 18, 2010 by Bruce

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You know the hardest thing for most people is to stay organized. Set yourself up so that you are handling the most important functions and not getting bogged down in the details. Many people have good intentions but fall down weeks later. The secret… Continue Reading “Process”

Category: LeadershipTags: articles, atbs, bookkeeping, Bruce Outridge, Bruce Outridge atbs Canada Inc., business, career information, entrepreneur, family life, industry information., Outridge Consulting Services, owner operators, professional drivers, transportation

Colour Manage Your Time

Posted on November 4, 2010 by Bruce

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Many of us are now using cell phones and electronic calendars to keep our schedules in good order. If you are still using the paper system you can try and adopt or find a similar idea for your time management challenges. The trick to… Continue Reading “Colour Manage Your Time”

Category: LeadershipTags: articles, Bruce Outridge, Bruce Outridge atbs Canada Inc., business, career information, entrepreneur, fleet supervisors, industry information., Outridge Consulting Services, professional drivers

Do you know your customer service level?

Posted on October 28, 2010 by Bruce

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Have you ever tried to figure out your customer service percentage? To do this evaluate your customer base and break them into an even number such as 10, 100, etc. Out of those clients how many were unsatisfied with your service or product? If… Continue Reading “Do you know your customer service level?”