YourTV Celebrates Season Premiere Including Inspiring Youth

YourTv held their annual Season Premiere event announcing new and returning shows yesterday. The event is invitation only and is a great way to meet hosts of the other shows and network with people at the network.

Some of the show have been on air for over 15 years and some have yet to begin filming. Two of the new shows which sound interesting are Da Butchers Daughter which is a food show evaluating restaurants and eateries with Melinda Paletta and The Beat a program highlighting police officers in the region doing good work. I had the pleasure of meeting Melinda at the event.

Inspiring Youth is in its second season and the first episode for the new season will air tonight and every two weeks a new episode will air. Check out the the full episode on Your TV and you can also check out episode outtakes and behind the scenes footage form the shows.

About the Show

Host Bruce Outridge will be showcasing youth that are doing ambitious things in our community. He will be interviewing ambitious youth, agencies, entrepreneurs, and other people working with the youth of today. Learn more about the show and the host at www.bruceoutridge.com or www.inspiringyouthtv.com

The Trick to Self Improvement is to Inspire Yourself

Mauve Sharkey Interview

Improving yourself is a non-stop battle in life. If you don’t do it you don’t grow and miss potential successes that you may have in store for you. If you try to Jon working awaygrow or are inspired by outside sources that are not true to your heart then you will follow a path that can feel empty and unfulfilling. If you spend your life doing things that you don’t like to do then you will end up without the passion and purposeful life that many of us want to lead. The problem is that many of us hope to be inspired by someone else and I have found for myself that self improvement can only come from within. There has to be something inside you ready to go, bursting, and ready to get out at the first opening available. Then when you meet someone or are introduced to someone that inspires you it is that spark that fuels the fire and propels you into action. In this article I hope to offer you four tips on how you can improve your life, business, or career.

As a high school dropout at the age of seventeen, a former truck driver, and now entrepreneur I have spent my whole life trying to live up to others. If I was in the company of someone with lots of education I never felt educated enough. If someone was making big money at their job I never felt like I could ever hit those heights of success in my job. If someone rejected me I often took it personally and felt I wasn’t good enough. That kept me always trying to be better within the realms I lived in at the time. What I didn’t know is that my passions were just below the surface always guiding me without my knowledge. I enjoyed what I did no matter how successful or not because passion was driving me, but because of my lack of education I didn’t know I was doing anything wrong. I was smart enough to just get started in something.

Tip 1-Use Your Passions in Life

I like to draw, write, and speak and use all of those passions in our businesses today. I have an art business drawing caricatures for clients and events. I write for magazines and have four books on the market, and I have two podcasts, television show, and do public speaking. I didn’t plan that career, but it stemmed from passions I had as a young boy. I started drawing at ten years old, I got my driver’s licence at sixteen, and was known as the loud mouth in my class. Sounds like training for the future to me.

Mauve Sharkey Interview

Maeve Sharkey is a young entrepreneur who creates products out of old records and can theme them to your favourite songs from your life. As a singer Maeve has a passion for music and launched her business this summer incorporating her love of music and wearables. You can learn more about her on the Cashing in on Creativity Podcast in episode CC095.

Tip 2-Learn to Handle Rejection

Rejection is hard for anyone and many times we hear not to take things Andrea Waltzpersonally, but that is malarkey especially if you are a creative entrepreneur with work you’ve created. Knowing your self worth is the first step in being able to handle rejection better and be comfortable in what you do. In a recent discussion with rejection expert Andrea Waltz she suggested that trying to get people to reject you is the best way to improve your self image and possibly sales in your business. If you want to learn more check out my interview with Andrea on the podcast in episode CC094 of the Cashing in on Creativity Podcast.

 

Tip 3-Network with the Right People for You

“You are the average of the five people you hang out with!” This is a popular saying in business circles but if you are trying to inspire self improvement in yourself then the people you hang out with can be an important element of your success. Who you hang out with shouldn’t be about how much financial success people have or what social class they have. Who you hang out with should be more about how people make you feel, do you feel inspired to be better, and do they offer you the emotional support that you need to live a purposeful life. In CC096 we talk with three talented people about how they select a Mastermind Group or networking groups in general. How you select a group, who is in the group, and why you are part of the group are all important elements to decide who you hang out with for success.

Master Mind Group

Tip 4-Just Get Started

Although I am living a life of passion and purpose now doesn’t mean it isn’t a struggle or that I had it all planned out. When I started my trucking career I just needed a job and the driver at the moving company I worked for was making more money than I was as a helper lifting furniture. I had no idea it would a create a 30 year career and now a podcast business. I was told not to get into trucking, not to become an artist, and that all authors are broke. Forget to trying to figure out the end game for your career and just get started! You may not have the perfect job but if you are constantly trying to improve you will learn about yourself and like me that knowledge may be helpful in the future. On episode CC097 I chat with Kyle Outridge about his new podcast, why he decided to start this passionate project and where he hopes it will go.

Kyle Outridge

There are many ways to improve yourself and September’s guests offer a ton of knowledge to help with your self improvement process. Subscribe to the podcast so you don’t miss an episode. http://cashinginoncreativitypodcast.com

About the Author

Bruce Outridge is a creative entrepreneur, professional artist, author, speaker, and content producer. Bruce is the host of the Cashing in on Creativity Podcast, Inspiring Youth Television Show, and is an inspirational speaker for youth. You can learn more about Bruce at www.bruceoutridge.com

Inspiring Youth wraps up taping for Summer Company episode

Inspiring-Youth-Summer-co-wrap-up

Yesterday we wrapped up the episode with Halton Summer Company with interviews with participants Maeve Sharkey, Chad Nadin, and Sarah Sheppard. We followed these three entrepreneurs as they built their business with Halton’s Summer Company Program Check out the full episode in the Fall to find out how this program came about and what it involves.

If you would like to know about Halton and their programs visit www.halton.ca

About the Show

Host Bruce Outridge will be showcasing youth that are doing ambitious things in our community. He will be interviewing ambitious youth, agencies, entrepreneurs, and other people working with the youth of today. Learn more about the show and the host at www.bruceoutridge.com or www.inspiringyouthtv.com

Bruce tapes promo reel for Inspiring Youth

Bruce Outridge / Inspiring Youth TV

I figure by the end of the season I will have a huge blooper reel after a day like this. Producer James Spalding and I were in the studio taping intros and outros for the show episodes when I was asked to create a promo reel for the show for the YourTV channels. It only took me eight times and 20 minutes to create a 15 second promo spot. After doing 300 interviews per year you would think i would be better at it by now. Oh well back to the drawing board.

Check out the video and watch Bruce crash and burn!

The set has changed from last year and they have some cool equipment like the robotic camera they call “Rosie”.

Unfortunately the budget hasn’t got any bigger, here is my wardrobe station.

Bruce's Wardrobe
Bruce’s Wardrobe

We have some great shows coming up beginning mid September so keep an eye out.

Check us out on Your TV
Check us out on Your TV

About the Show

Host Bruce Outridge will be showcasing youth that are doing ambitious things in our community. He will be interviewing ambitious youth, agencies, entrepreneurs, and other people working with the youth of today. Learn more about the show and the host at www.bruceoutridge.com or www.inspiringyouthtv.com

What’s your take on customer service?

People view customer service in many different ways. Some say the customer is always right and others say customers don’t understand how the business process works. Different cultures and beliefs will often change the way you look at customer service and their are often many views on the subject. Much of it will have to do with what your product or service is that you offer to clients. So the question becomes what are you doing to offer great customer service?

On the podcast in August we focus on customer service with two experts. The first expert is Tomer Regev who has a strong belief in the customer is always right and is willing to do anything to make sure the customer is happy. He has been designing customer experiences for many years and now teaches that to others. His episode will come out on August 9th on the podcast so have a listen.

CC090-Podcast-Cover-Image

Our next expert is Laurie Flasko who is also a customer service expert but believes the way to a customer’s heart is to fill customers with kindness. She has been teaching this for years and we talk about it on the podcast. Laurie’s episode will come out on August 16th so watch for that.

CC091-Podcast-Cover-Image

As a service based business like ours I have found spending time to educate the customer up front has been the solution for us. We spend time explaining the process and include checks along the way to ensure the project is going according to expectations. We will offer compensation on a project if we can’t come to an agreement with the customer but have found if we do the education up front that is not usually required. We are very careful on the projects we take on, remember not every customer is a good fit for your business.

Much of customer service depends on your project or service, whether online or in person. The best way to evaluate your customer service in my opinion is to evaluate the problems you have had in your business. Look at where the problems were, find a way to correct the problems in your procedures, and train your staff to have a certain standard. One thing I have found in dealing with customers is even when a project goes wrong try to make it right. You can still save your good name if you have done everything you can from the heart. Customer service isn’t easy but with the right attitude you can come out ahead.

Enjoy these other episodes of the podcast coming out in August and if you would like to see video previews of these episodes and others visit our YouTube channel.

cashing-in-on-creativity-podcast

About the Author

Bruce Outridge is an artist, author, podcast, television host, and speaker. He helps inspire and educate creative entrepreneurs to pursue their dreams by showing them those that have gone before them in similar ways. Bruce is the author of four books on business and leadership, hosts and produces two podcasts, co-produces the Inspiring Youth Television Show, and speaks to audiences throughout Ontario. You can learn more about Bruce and his work at www.cashinginoncreativitypodcast.com or www.bruceoutridge.com