What’s your take on customer service?

People view customer service in many different ways. Some say the customer is always right and others say customers don’t understand how the business process works. Different cultures and beliefs will often change the way you look at customer service and their are often many views on the subject. Much of it will have to …

Creativity Starts with the Information You Take In

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On a recent episode of the Cashing in on Creativity Podcast guest host Karlene Bland and I talked about Creativity and how someone stays creativity. Artists spend much of their time being creative and that also translates into other areas such as business. Where you become creative will be determined by what type of information …

Do drummers and visual artists have something in common?

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Bruce chats with drummer and caricature artist Kelly Gannon  about how he became a musician and his career drawing caricatures. Does drumming relate to the visual arts? Find out as they discuss how Kelly got started in the successful career he has today. You can learn more about Kelly at http://kelly-gannon.blogspot.ca . His band website …

Branding basics with Paul Copcutt

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In this double header with branding expert Paul Copcutt as the two talk about creating your personal brand to be different from the crowd and improve your business. Learn why showing a personal side in your business can help you step ahead of the competition. You can learn more about Paul at http://www.paulcopcutt.com http://cashinginoncreativitypodcast.com/cc021-brand-your-business-with-paul-copcutt This …

Are you too social?

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In this episode we discuss how using social media to complain about customers could be damaging your career or business. As a driver you may be compromising incident investigations and more by posting images on social media before the investigation is complete. Find out why being too social may be bad for business. http://theleadpedalpodcast.com/lp-163-are-you-getting-too-social-on-social-media This …